Support


By Phone:
01273 944 835
Telephone support available Mon - Thurs 08:30 to 17:00 GMT & Fri 08:30 to 16:00 GMT (excluding public holidays)
Calls cost 5p per minute from a BT landline. Calls from other services may vary.

By Email:

Live Chat:
LIVE online support available Mon - Thurs 08:30 to 17:00 & Fri 08:30 to 16:00 GMT.

Returns


By Email:
We operate a Return Materials Authorisation (RMA) system, for traceability reasons when processing returned goods. If a product requires repair, please fill in our returns form, and we will forward an RMA number to you.

Please then return the goods enclosing a repair order detailing the nature of the fault, together with the RMA number provided by us.

If the product is within warranty, there will be no charge for repairs.

Terms and conditions apply.

 

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