On-site warranty and maintenance service

Amplicon are the only industrial computing provider able to offer an on-site warranty option with all standard systems. This unique Amplicon service has been available to the marketplace since 2004.

Our engineers are experienced and highly trained; they are located in or near major urban areas and our engineering and logistical resources are regularly reviewed and repositioned to ensure we continue to provide an optimum service level.

Total service:

Every Amplicon industrial computer comes with a market leading 3 year warranty; our quality statistics confirm an outstandingly low failure rate of only 0.05% in the field; this alone should give you the confidence to place your reputation in our hands. But not satisfied with providing this amazing level of support we can also deliver an on-site warranty option with all of our industrial computing systems.

Why choose the on-site option:

How much is your peace of mind worth?
Imagine having to remove that mission critical piece of equipment from site, waiting for the fault analysis and then the repair time " typically around 2 weeks!
Imagine the downtime in your business and the lost hours of production.
Imagine the time and cost involved in the de-commissioning of your industrial computer and then the re-installation when the system is returned.

Amplicon's levels of on-site warranty service are

BRONZE	SILVER	GOLD	PLATINUM

1yr Next business day warranty service	1yr 4hr response warranty service	3yr Next business day warranty service	3yr 4hr response warranty service

Unlike other service providers the Amplicon 4 hour response means just that, we will be on your site, within 4 hours, starting from the moment you call. Systems are restored to O/S level where applicable and 90% of all faults are fixed first time.

Amplicon offer fast, reliable on site warranty that covers the whole of the UK Mainland & Ireland, & in certain circumstances, Offshore on UK Islands & Oil Rigs. If you have a specific service level to meet Amplicon can quote for bespoke service packages that suit your exact needs.