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AMPLICON INTERNATIONAL.
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the questions we ask Amplicon

1 Availability over the phone - Availability of salesperson over the telephone?
2 Reliability of follow-up - Reliability of salesperson in providing follow-up information?
3 Product & application knowledge - Salesperson’s product & application knowledge?
4 Attitude - Salesperson’s attitude?
5 Overall satisfaction - Overall, please rank your satisfaction as an Amplicon customer?

 

The results Amplicon

KEY:

1. Excellent 2. Very good 3. Good 4. Below average 5. Poor
         
/
 
Availability over the phone Amplicon

level of responsiveness  

 
Reliability of follow-up Amplicon

level of Professionalism  

 
Product & application knowledge Amplicon

level of delivery  

 
Attitude Amplicon

level of product and service performance satisfaction  

 
Overall satisfaction Amplicon

level of product and service performance satisfaction  

 
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