Amplicon
AMPLICON DIVISIONS .

Industrial Computing

Data Communications

Measurement and Control

Engineering Services

AREAS OF EXPERTISE .

Test Systems

Transport: Rail, Road & Marine

Process Control

View more

AMPLICON .

Whitepapers, Tech Articles & Videos

Case Studies & Application Stories

Amplicon Online Shops

Amplicon Social Media

New Products

e-Newsletter

AMPLICON INTERNATIONAL.
Amplicon International Homepage
Amplicon

the questions we ask Amplicon

1 Pre-RMA support - How would you rate the support you received before the RMA was issued?
2
Progress reporting - After you returned your product, did we keep you informed of progress?
3 Repair or Replacement - Was the repair or replacement to your satisfaction?
4 Timeframe - Was the total time taken to your satisfaction?
5 Cost - If we made a charge for dealing with your problem, was this reasonable?
6 Credit note - If you were issued a credit note, was the time taken to your satisfaction?
7 Overall satisfaction - Overall, please rank your satisfaction as an Amplicon customer?

 

The results Amplicon

 
How would you rate the support you received before the RMA was issued? Amplicon
Excellent Very good Good Satisfactory Unsatisfactory
         
Pre-RMA support  

 
After you returned your product, did we keep you informed of progress? Amplicon
Yes N/A Don't know No
       
Progress reporting  

 
Was the repair or replacement to your satisfaction? Amplicon
Yes N/A Don't know No
       
Repair or Replacement  

 
Was the total time taken to your satisfaction? Amplicon
Yes N/A Don't know No
       
Timeframe  

 
If we made a charge for dealing with your problem, was this reasonable? Amplicon
Yes N/A Don't know No
       
Cost  

 
If you were issued a credit note, was the time taken to your satisfaction? Amplicon
Yes N/A Don't know No
       

Credit note  

 
Overall satisfaction Amplicon
Excellent Very good Good Satisfactory Unsatisfactory
         
Overall satisfaction  

 
Back to top top of pagecorner
Amplicon


 
HOME | ABOUT US | NEWS & EVENTS | SUPPORT | CONTACT US | SITE MAP | LINKS | ONLINE SHOPS | | TOP TOP
| | |