Will's main responsibilities are:

• Sell Amplicon products by building strong relationships within the existing customer base and by identifying new opportunities.
• Work as part of the business team with Product Management, Purchasing and Technical Support personnel, to ensure a full sales, support and service offering is provided to Amplicon customers.
• Ensure that team and individual sales targets and objectives are achieved and exceeded.
• Accept and process all incoming enquiries, formulate solutions, quotations and responses within customer-defined time scales with timely follow up bringing them to a positive conclusion.
• Consult with colleagues working in different departments to ensure customer requirements are met to a top standard and that other opportunities which may assist customers’ productivity are found.
• Manage customer complaints and objections in conjunction with the service and support teams.