Danny's main jobs are to:

• Sell Amplicon products by building strong relationships within the existing customer base and by identifying new opportunities.
• Work as part of the business team with Product Management, Purchasing and Technical Support personnel, to ensure a full sales, support and service offering is provided to Amplicon customers.
• Ensure that team and individual sales targets and objectives are achieved and exceeded.
• Accept and process all incoming enquiries, formulate solutions, quotations and responses within customer-defined time scales with timely follow up bringing them to a positive conclusion.
• Ensure customer orders, enquiries, quotations and contact information are entered accurately and promptly to the computer system.
• Manage customer complaints and objections in conjunction with the service and support teams.

Additional tasks:

• Shovel snow out of the staff carpark when necessary!